Non-emergency 604-599-0502

Call non-emergency for a crime that has already been committed and no suspects are present such as a vehicle or home break-in, vandalism, or fraud. Report suspicious activity, a missing person or obtain follow-up information on a report through the non-emergency number.

Emergency 9-1-1

9-1-1 should only be used when there is an immediate threat to person or property or there is a crime in progress.

Online Reporting

Online Reporting is available for certain non-emergency crime types.

Anonymous Tips

Submit an anonymous tip through External link, opens in a new windowCrime Stoppers or call 1-800-222-8477.

External link, opens in a new windowText 9-1-1

Available only for pre-registered deaf, hard of hearing, speech impaired persons.

What to expect when you call police

We encourage you to report all crime and suspicious activity to police. Every incident reported to us is analyzed and assessed to identify crime trends and public safety issues.
When you call police you will be connected with a telecommunications operator. Operators will ask a series of questions required to create a police file and determine if police attendance is required. Questions include: 

  • What is the incident being reported?
  • When did it occur?
  • Where is the location?
  • Who is involved?
  • Why did the incident happen?
  • Are any drugs, alcohol or weapons involved?
  • Your information – full name, date of birth and address.

The best way to help police respond is to remain calm and follow the lead of the call taker in answering questions.

False 9-1-1’s

25-30% of the 9-1-1 calls received each day are false. Help prevent false 9-1-1’s:

  • Use 9-1-1 only in an emergency with immediate threat to safety.
  • Lock and store your phone properly.
  • Don’t let children play with phones..

If you call 9-1-1 accidentally, stay on the line and answer the questions from the telecommunications operator. Otherwise we will need to call you back or attend in person.