The Surrey RCMP responds to approximately 165,000 calls to service in a year. We understand that you may have questions or concerns about the service you may have received. The Surrey RCMP is committed to providing a quality police service.

A compliment or concern can be received at Surrey Detachment by way of telephone, letter, or attendance at the front counter. Our mailing address is:

Surrey RCMP
14355 57th Avenue
Surrey B.C. V3X 1A9

Tel: 604-599-0502

surrey_administration@rcmp-grc.gc.ca

If you have a concerns, issues or complaints about the service that you may have received, we will do what we can to address your concerns. Depending on the nature of your inquiry, it may be handled in the following manner:

  • Resolve through or to communication with the police officer.
  • The inquiry will be directed to the individual’s direct supervisor who will contact you
  • An Informal process involving discussion around facts of the occurrence
  • A formal process in which a file is opened and investigated through the Professional Standards Unit

We encourage individuals with questions or concerns about the actions of Surrey RCMP staff, to contact the office to discuss the issue.

For those not wanting to contact the Surrey RCMP directly, they can file their complaint through the External link, opens in a new windowCommission for Public Complaints Against the RCMP.